Terms & Conditions


Returns & Refund Policy

In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

If you have an issue with the quality of a product purchased from us, any additional questions or would like to request a refund, feel free to contact us using our contact form

Returns address:

Pretty Purchases

8A Dunraven Place




Standard shipping covers UK mainland only with dispatch times of up to 3-5 days and delivery times of 3-5 days. Please allow for longer if buying in bulk. If you would like next day delivery, shipping to another region or your package is time sensitive for an event then please contact us using the contact form